Is your Customer Service Policy Killing your Business?
February 11, 2010 by admin
Filed under Business Development, Recent Posts
How important is customer service to your business? Well one person you could ask is Tony Hsieh, Founder and CEO of Zappos. Zappos is known for its focus and attention on customer service. The media is full of stories about it and how they have built their multi-million dollar business by providing an outstanding experience to their customers. Or, [...]
