Coach ~ Educator ~ Humorist

The Importance of a Well Designed Business Logo

Every business has one, that little graphic displayed on everything they produce. Although a logo may look just like a stylistic name, it can mean brand recognition to a company. Brand Recognition Many logos are designed on the cheap, with little thought given to them. Other companies like Macintosh, Xerox, and Lucent spent upwards of [...]

Is your Customer Service Policy Killing your Business?

February 11, 2010 by admin  
Filed under Business Development, Recent Posts

How important is customer service to your business?  Well one person you could ask is Tony Hsieh, Founder and CEO of Zappos.  Zappos is known for its focus and attention on customer service.  The media is full of stories about it and how they have built their multi-million dollar business by providing an outstanding experience to their customers.   Or, [...]